» » 6 Keys to Achieving Success through Customer Service

6 Keys to Achieving Success through Customer Service download epub

by John L. Myers,Tara A. Blanc


Epub Book: 1283 kb. | Fb2 Book: 1627 kb.

Start by marking 6 Keys to Achieving Success through Customer Service as Want to Read . This book is a guide to help you learn and practice service skills in six key areas: attitude, communication, product knowledge, appearance, personal standards, and initiative

Start by marking 6 Keys to Achieving Success through Customer Service as Want to Read: Want to Read savin. ant to Read. This book is a guide to help you learn and practice service skills in six key areas: attitude, communication, product knowledge, appearance, personal standards, and initiative. It will help you uncover your knowledge, polish your skills and put them to work for you, and help you develop a professional service manner and a positive attitude about yourself and your job. Get A Copy.

заметки, скачав книгу "Achieving Excellence Through Customer Service" для чтения в офлайн-режиме. The features that distinguish this book from other books on service.

Выделяйте текст, добавляйте закладки и делайте заметки, скачав книгу "Achieving Excellence Through Customer Service" для чтения в офлайн-режиме. Among key benefits to readers of this book are: Hands-on ideas, skills, and techniques that can be used immediately. Другие книги автора John Tschohl. Ещё. Empowerment: A Way of Life.

John L. Myers, Tara A. Blanc. Are you sure you want to remove 6 Keys to Achieving Success through Customer Service from your list?

John L. 6 Keys to Achieving Success through Customer Service. Are you sure you want to remove 6 Keys to Achieving Success through Customer Service from your list? 6 Keys to Achieving Success through Customer Service. by John L. Published February 22, 1999 by Heritage Pubs. Published June 10, 1998 by Heritage Pubs. There's no description for this book yet.

Customer service is the new standard by which consumers judge a business. Achieving Excellence Through Customer Service reveals how to make exceptional customer service not merely a slogan but a central focus of management strategy. It provides a complete action plan - including tested techniques and solutions from America’s top service-driven films like Federal Express and Marriot - to quickly implement this new key to sustained profits. Includes all the new ways to establish caring, dependable, and speedy service that brings customers back.

The features that distinguish this book from other books on service Books related to Achieving Excellence through Customer Service.

The features that distinguish this book from other books on service. Books related to Achieving Excellence through Customer Service.

Use features like bookmarks, note taking and highlighting while reading Customer Service Skills for Success.

Sixth Key to Success – Confidence and Faith in Yourself Make an experiment. Strive to follow all the keys described in the article and implement them in your life for one week.

Sixth Key to Success – Confidence and Faith in Yourself. How much you believe in yourself has much to do with what you get in life. If you lack self-esteem and self-confidence, you will not take action, do new things or take risks. For success, you need a certain degree of assertiveness, and the courage to get out of your comfort zone.

Achieving Success Through. has been added to your Cart. This book gives a step-by-step method of analyzing one's own social networks and through them, learning more about oneself

Achieving Success Through. This book gives a step-by-step method of analyzing one's own social networks and through them, learning more about oneself. These social networks are not groups of people that you socialize with, but rather the core people that make up your life, your family, your co-workers and others. Having diverse social networks is a good indicator of many metrics of success and happiness.

In this book you will find a blueprint for a quality service program that increases profit by developing customer satisfaction and loyalty. To read this book, upload an EPUB or FB2 file to Bookmate.

This book is a guide to help you learn and practice service skills in six key areas: attitude, communication, product knowledge, appearance, personal standards, and initiative. It will help you uncover your knowledge, polish your skills and put them to work for you, and help you develop a professional service manner and a positive attitude about yourself and your job.
6 Keys to Achieving Success through Customer Service download epub
Management & Leadership
Author: John L. Myers,Tara A. Blanc
ISBN: 0929690443
Category: Business & Money
Subcategory: Management & Leadership
Publisher: Heritage Pubs (February 22, 1999)
Pages: 48 pages