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ITIL Small Scale-Implementation download epub

by Sharon Taylor


Epub Book: 1931 kb. | Fb2 Book: 1705 kb.

This item:ITIL V3 Small-Scale Implementation by Office of Government . Ivor Macfarlane and Sharon Taylor.

Ivor Macfarlane and Sharon Taylor.

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ITIL Small-Scale Implementation has been updated to reflect the ITILv3 . Authors: Sharon Taylor, Ivor Macfarlane Publishers: Stationery Office.

ITIL Small-Scale Implementation has been updated to reflect the ITILv3 guidance. It is a how-to guide of how to scale down ITIL to make it usable by smaller organisations. Format: Softcover ISBN13: 9780113310784 Pages: 146 Published: 30 Sep 2008 Availability: In Stock. Format: Adobe eBook ISBN13: 9780113311163 ISBN10: 0113311168 Pages: 150 Availability: Immediate Download. ITIL Small-Scale Implementation has been updated to reflect the ITILv3 guidance.

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The Information Technology Infrastructure Library (ITIL) is becoming more and more important for IT service management in the . Therefor a case study of an ITIL service operation implementation is explained and analyzed.

Service operation as one of the five ITIL core processes provides guidance for delivery and control of IT services at agreed quality levels.

Silver Bullet Lifecycle. Reference: Taylor, Sharon, and Ivor Macfarlane. ITIL Small-scale Implementation.

Find nearly any book by Sharon Taylor. by Sharon Taylor, Ivor Macfarlane. Get the best deal by comparing prices from over 100,000 booksellers. ISBN 9780113309801 (978-0-11-330980-1) Softcover, Renouf Pub Co Ltd, 2006. Find signed collectible books: 'ITIL Small '. Living on the Other Side of Nowhere. ISBN 9783640995523 (978-3-649552-3) Softcover, GRIN Publishing, 2011.

Sharon Taylor Chief Architect, ITIL Service Management Practices. This book will take you through these Service Lifecycle stages and show how to apply the knowledge contained in the ITIL core lifecycle publications. xi. Life-cycle (noun) – The various stages through which a living thing passes (Kernerman English Multilingual Dictionary). The very term ‘lifecycle’ is used to describe the evolution of many living things in this world from their creation to expiration. The time between creation and expiration is the ‘journey’. 3. a historical perspective of IT service management and ITIL.

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Comments: (4)

blac wolf
This book is ideal for understanding the driving principles behind ITIL when applied to organizations that are simply too small to compartmentalize into all the process areas but that conversely need to apply the best IT practices in spite of its size. Excellent insight offered on every page and answers a lot of questions and doubts about scaling down to suit the needs of smaller institutions.
Corgustari
Good guidance
Malakelv
The book is based on ITIL v2. Would have been more useful if this was for ITIL V3.
Kakashkaliandiia
ITIL has always been getting interest from medium to large organizations - now this is the book that will help small scale IT organizations with ITIL best practices.
ITIL Small Scale-Implementation download epub
Management & Leadership
Author: Sharon Taylor
ISBN: 0113309805
Category: Business & Money
Subcategory: Management & Leadership
Language: English
Publisher: Renouf Pub Co Ltd; Revised edition (January 26, 2006)
Pages: 102 pages